|
Effective Date:
September 1, 2006
TechSoft Systems
is committed to protecting your privacy.
That's because we base our business on
the trust you place in us. This policy
describes our practices regarding
personal and account information
collected through our Web site. In this
policy, “personal and account
information” means your name, company
name, account number, address, telephone
number, and e-mail address plus any
other information that personally
identifies you, including your industry,
the number of employees at your company,
and purchase history, or would permit us
to contact you, and “we” and “us” means
TechSoft Systems
as well as its affiliated companies.
We reserve the right to modify this
privacy policy from time to time; the
effective date noted above will indicate
the date that this policy was last
updated. You should visit our Web site
periodically to review any changes.
How much information must
I share?
The amount and type of information we
collect from you depends on your
activities and use of our Web site.
Below, we explain what information we
collect.
When you browse our Web
site
-
IP address
- We collect your IP address to
measure our Web site traffic and to
help provide a relevant shopping
experience.
-
Referral Web site. If
you come to our Web site via a link,
we collect the location of the link
that referred you.
-
Browser type. We
collect information about the
browser you are using to help
optimize our Web site for visitors.
-
Movements through our
Web site. We keep track of pages you
visit to help provide you with a
more personalized shopping
experience.
When you make purchases
through our Web site
-
We collect your name,
address and payment information to
process your order. However, you may
provide credit card and purchase
order numbers by telephone.
-
We collect
information contained in “cookies,”
such as your purchases and log in
data, to personalize your shopping
experience. Your browser must be set
to accept cookies if you wish to add
items to a shopping cart.
When you create an
Account
on our Web site
-
We collect your user
name, password, e-mail address,
secret question, and answer to your
secret question to protect your
Account. We use your secret question
and answer to identify you as the
account user if you have forgotten
your password. You can help us
ensure your privacy by not sharing
your user name or password.
When you
subscribe to
our e-mail update through our
Web site
-
You must create an
E-Account to subscribe to our e-mail
update. We use your Account
information in connection with your
subscription. To manage your e-mail
update subscription,
click here.
When you e-mail product
information to a friend or colleague
through our Web site
-
We collect your
e-mail address and the e-mail
address of the person to whom you
are sending the product information.
When you communicate with
us through our Web site
-
We collect your
e-mail address and the other
information that you provide in
order to respond to your
communication.
When you enter contests,
participate in surveys, or register for
other activities on our Web site
-
We collect your name,
e-mail address and telephone number,
and the other information that is
required for entry or participation,
which varies depending on the
activity.
Is my personal or account
information used for any other purpose?
We may use your personal and account
information to provide products or
services you have requested, respond to
a communication from you, contact you,
and as otherwise described in this
policy.
We may occasionally send you promotional
or product information. If you do not
wish to receive promotional or product
information, you may opt out of future
communications by following the
instructions in the e-mail communication
or contacting your account manager
We may also analyze and act upon your
personal and account information as part
of our standard business practices. We
occasionally purchase from third parties
commercial information such as company
size, number of employees and annual
sales of other companies. We may use
this commercial information along with
your personal and account information to
customize our offerings to you, as well
as for our internal use.
In addition, in order to measure how we
are doing and to better understand how
we can improve our product offerings, we
or one of our service providers or
strategic partners may contact you by
telephone or e-mail and solicit your
participation in research.
If you become our customer, we may send
you updates on important information
about our company and services.
Will my personal and
account information be provided to any
other party?
We restrict access to your personal and
account information to those who need
access to use it as set forth in this
policy. Only authorized personnel are
permitted to see your Account password.
Your other personal and account
information may be disclosed to third
parties in limited circumstances. For
example, we may share your personal and
account information with our service
providers and strategic partners and
with suppliers and other entities
involved in transactions you have
initiated. We may disclose your personal
and account information to respond to
subpoenas, court orders, or other legal
process, as required by law, or to
establish or exercise our legal rights
or defend against legal claims. Your
personal and account information may
also be disclosed in connection with a
sale of some or all of our business or a
merger with another company.
How do you protect my
personal and account information?
We use 128-bit encryption technology and
Secure Socket Layers (“SSL”) in all
areas where your personal and account
information is required. Our Web site is
certified by
VeriSign,
which verifies that our Web site is
authentic and that we use SSL security.
To view our VeriSign certificate, click
on the image of the closed lock or the
solid key at the bottom of your browser
window. Our Web site security
information will appear.
In addition, your personal and account
information and transaction history are
kept behind our firewall on separate
servers. All transaction information is
processed under encrypted channels,
although you may choose unencrypted
processing.
How can I give you
feedback or contact you?
Simply
click here.
Please note that messages become our
property and, unless you direct
otherwise, may be used by us for
promotional purposes.
How can I correct
inaccurate information?
You may correct some personal and
account information maintained in your
E-Account through your E-Account. To
correct any other information, please
contact your account manager. Contact
Customer Support at 1-513-772-5010 ext.
130 |