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Don’t you wish there was OnStar for computers? You know someone who always knows what’s going on with your computer? With TechSoft Systems Managed Services, we not only know what is going on, we’ll notify your service engineer to correct the problem.

At TechSoft Systems we know how hard it is for organizations like yours to make sure that your systems are safe, available and reliable. That’s why we created TechSoft Systems Managed Services!

TechSoft Systems Managed Services ensures your mission critical computers are up to date and safe. TechSoft Systems Managed Services also alerts your IT staff when something is going on in a computer that requires their attention. With TechSoft Systems Managed Services your IT staff will know about a problem and resolve it often before any of your staff even notices.

Check out our Online Managed Services ROI Calculator and see just how much you can save! Click Here.

TechSoft Systems Managed Services include…

Proactive 24 x 7 x 365 monitoring and management
Monitoring & Alerting Services:

- Network Availability & Health Monitoring

- Security Monitoring (Firewall, IDS, Anti-virus, Windows

Security etc.)

- Application Monitoring (SQL, Exchange, Oracle, CRM)

- Website Monitoring (Intranet, Extranet, Web Mail etc)
Management Services (Tactical and Strategic):

- Network audits, baseline projects

- Managed security service programs

- Scheduled Maintenance (Remote and/or Onsite)

- Remote Management

- Patch Management

- Reporting & Analysis

- Help Desk

- Onsite Support

- Vendor Management

- CIO Services
Monthly updates of Microsoft software applied
- Keep computers healthy and up to date
- No more worries about potential exposure to zero day threats
Phone support included
Central ‘DashBoard’
Remote control support included
Emergency system alerts
Comprehensive proactive monitoring of customer servers with real time alerts for:
- Hardware failures
- Software configuration issues
- Security vulnerability
- Performance issues
- Backup alerts
- Virus update failures
- And many more Operating System and Driver issues
Comprehensive tools which enable scheduled monthly checks (often performed remotely):
- Detailed backup log check
- Virus update failures (virus protection not included)
- Patches management for all Windows computers
- Check of UPS unit
Detailed monthly reports regarding the operation and status of all computers.