Full-time Need – Part-time Budget, Customized “Bundled” Services.

Free up your internal staff for the higher-return projects and leave the ongoing responsibilities of monitoring, managing, securing, and trouble-shooting your systems to TechSoft Systems, Inc.   Customizable managed services options are available to meet your specific needs to minimize IT business interruptions. TechSoft Systems can assist on daily responsibilities, special projects, or to execute tasks on demand that the internal team lacks the staffing, time, or expertise to handle.

Our senior-level engineers are always available to provide clients with fast, technical support.  We provide IT support by email, telephone, and remote access, as well as on-site visits – whatever it takes to get you up and running as quickly as possible.

Network Support & Services
  • Monitoring & Maintenance
  • Comprehensive Network Support
  • Security
    • Firewall Monitoring & Management
    • Managed Anti-Virus Protection
    • Managed Spam Filtering
    • Troubleshooting
  • Virtualization
  • Data Backup
  • Disaster Recovery
Server Support & Services
  • Monitoring & Maintenance
  • Comprehensive Server Support
  • Security
    • Firewall Monitoring & Management
    • Managed Anti-Virus Protection
    • Managed Spam Filtering
    • Troubleshooting
  • Virtualization
  • Hosted Cloud Solutions
  • Installation, Migration, and Updating Services
Workstation Support & Services
  • Monitoring & Maintenance
  • Comprehensive Workstation and Laptop Support
  • Security
    • Managed Anti-Virus Protection
    • Patch Management
    • Trouble Shooting
  • Installation, Migration, and Updating Services
Help Desk Support
  • 24x7x365 Rapid Response
  • Remote User Assistance
  • Ticketing System
    • On-site
    • Remote
  • Managed VPN Access
  • Communicative Help Desk Staff
  • Innovative and Regular Status Updates
  • IT Procurement
  • 3rd Party & Vendor Management
Procurement

Get the bulk discounts that large corporations get. Our purchase management program combines your buying power with those of other organizations for the best negotiated price.  TechSoft Systems can help you get them at the most competitive price.  At TechSoft Systems, we bring together small and mid-sized businesses to secure volume discounts that none of them could achieve on their own. We maximize your buying power!

Here is a list of just some of the items available through the TechSoft Systems purchase management program:

  • Desktops and Monitors
  • Laptops and Tablets
  • Server Equipment and Routers
  • Firewalls and Security Appliances
  • PC and Apple Products

We understand that technology is an investment for your business.  You can rest assured that we order only high quality products from the most reputable manufacturers and we stand behind every one of them.

3rd Party & Vendor Management

TechSoft Systems has relationships and partnerships with many suppliers and vendors of Information Technology services, solutions, hardware, software, and peripherals.  We can serve as your single point of information for all full-time and out-sourced stakeholders.

As a result you will receive the necessary level of visibility and accountability that is a critical stepping stone to better service, automation, and optimization. Whether that third party is an external service agent or a vendor that supplies parts, we will track and manage all of the parties that participate in your service supply chain.