IT SERVICES FOR ALL SIZES
IT Support Services for Individuals and Small Enterprise Business
Choosing the Right IT Service Provider is a Vital Part of Growing a Modern Business
Are you a solopreneur or a small business with 2-4 people and need reliable IT support? TechSoft Systems Managed Services provides our clients with the ability to focus on their business and not have to worry about the “IT business.” We provide innovative solutions to meet your needs and goals, while ensuring the security of your devices and data.
You don’t have to waste your time diving into the details of IT needs, tasks, and solutions. You’ve got more important things to do. That’s why we’re here, your solution to information technology support.
IT Service Offerings for Microenterprise
Help Desk Support
1 hour per month of help desk support with the option to upgrade for more
Full Remote Monitoring Management & Patching
Monitor, detect, and fix any issues with your system.
Anti-Virus & Malware Protection
Protection for your devices from outside threats.
Data Backup
In the cloud or on your computer, protect your business from data loss from hardware failures, accidents, or malware
Cloud Services
A wide range of services delivered over the internet including management of Office 365 and Google Workplace environments, email back-up, and file protection
Microenterprise Tiers
Basic
Inclusions:
- 2 Hours of Remote Help Desk Support per Month
- Computer Monitoring, Maintenance & Microsoft Patching
- Managed Antivirus + Endpoint Threat Protection
- Monitoring for Up to 2 Network Devices
- Annual Technology Review
Available options and add-ons:
Microsoft 365 / Google Workspace administration, advanced cybersecurity monitoring, email filtering, cloud backup, dark web monitoring, server management, security awareness and training, and business continuity solutions.
Minimum: 2 users
Plus
Inclusions:
- 5 Hours of Remote Help Desk Support per Month
- Computer Monitoring, Maintenance & Microsoft Patching
- Managed Antivirus + Endpoint Threat Protection
- Monitoring for Up to 2 Network Devices
- Microsoft 365 / Google Workspace Administration
- Email Filtering
- Microsoft 365 / Google Workspace Cloud Backup
- Technology Review Every 6 Months
Available options and add-ons:
24/7 managed cybersecurity response, advanced identity protection, dark web monitoring, security awareness and training, server management and backup, business continuity solutions, IT roadmaps, and vendor management.
Minimum: 5 users
Advanced
Inclusions:
- 7 Hours of Remote Help Desk Support per Month
- Computer Monitoring, Maintenance & Microsoft Patching
- Managed Antivirus + Endpoint Threat Protection
- Monitoring for Up to 2 Network Devices
- Microsoft 365 / Google Workspace Administration
- Email Filtering
- Microsoft 365 / Google Workspace Cloud Backup
- 24/7 Cybersecurity Monitoring & Threat Response
- Advanced Identity & Device Threat Protection
- Quarterly Technology Reviews
- Written IT Roadmap & Budget Planning
- Technology Vendor Management
Available options and add-ons:
Security awareness and training, dark web and credential monitoring, server monitoring and backup, and business continuity/disaster recovery solutions.
For teams of 6–10 maximum users
Purchase Hours
Blocks of Hours
Is your Organization Larger than 5 Employees?
